Focused on value creation
Supported by our ESG strategy
Create
a culture of safety
Invest
in our people
Build
strong partnerships
Respect
the environment
Fuels
Future strategy
- M&A – continued consolidation through bolt-on and larger transactions
- Optimising our sales model for commercial and domestic markets
- Development of national accounts
- Optimising efficiency and lower cost to serve through fleet management
- Energy transition e.g. HVO
Where we do it
- Industry leading customer service from 27 depots across the UK
- Scale delivers efficiency and value for commercial and domestic customers
- Delivery flexibility focusing on delivering to oil users who have experienced a run-out
- Supply agreements with major oil companies for security of supply and competitive pricing
Food
Future strategy
- Continued growth and development of customer pipeline
- Further warehouse expansion supported by customer demand
- Targeted M&A to deliver national operational footprint and associated efficiency
Where we do it
- Market leading national ambient grocery consolidation service
- High service levels
- Efficient warehousing and transport delivering a value proposition for food manufacturers and importers
- High warehouse and vehicle asset utilisation
Feeds
Future strategy
- Utilise national operations platform
- Increase market share through continued investment in the NWF Academy
- Increase product range offering to existing customer base
- Optimising our sales model for direct-to-farm and wholesale customers
Where we do it
- Key nutritional advisor to over 4,400 ruminant farmers across the UK
- Technical support for farmers to improve yields and farm profitability
- Manufacture of high quality products
- High asset utilisation of mills and blend sheds delivering value to customers
- Efficient transport fleet delivering direct to farm
The value we create
Customers
Excellent service provided to over 111,525 customers across the Group, our number one priority.
Total customers
111,525
(2023: 104,250)
Suppliers
Our partnerships with suppliers are vital to ensure we meet all stakeholder needs and play an essential role in our business.
Environment
We recognise that we operate in industries that can have a significant impact on the environment and that we have a responsibility to minimise its impact.
Shareholders
Total shareholder return has increased as a result of the continued profitable development of our businesses through a combination of organic growth, capital investment and selective acquisitions.
Total dividend per share
8.1p
(2023: 7.8p)